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Support Engineering Lead; Remote
Remote / Online - Candidates ideally in
Springfield, Hampden County, Massachusetts, 01119, USA
Listed on 2026-06-04
Springfield, Hampden County, Massachusetts, 01119, USA
Listing for:
n8n
Remote/Work from Home
position Listed on 2026-06-04
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
n8n is seeking a Support Engineering Manager to lead the support engineering operations while fostering team performance. The ideal candidate has strong technical support experience in a SaaS environment and a proactive approach to customer issues.
Responsibilities include managing team meetings, monitoring queues, and ensuring high support standards while maintaining a focus on communication and empathy within the team. This is a fully remote role based in the United States, and candidates from Massachusetts are encouraged to apply.
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