Epic Security Analyst - Remote

Overview

Position Title:

Epic Security Analyst - Remote

Department: IT Information Security

Location:

This position may be performed remotely from the United States in Arkansas, Kansas, Missouri, Oklahoma, and Texas. Please only apply if you live and work full-time in one of the listed states or plan to relocate before starting employment. The role may be filled as an EHR Application Analyst I, II, or III depending on qualifications.

• Serve as a primary point of contact for resolving complex technical issues and system errors; utilize advanced troubleshooting to ensure timely resolution and minimal disruption to patient care.
• Provide day-to-day technical support to end-users, including troubleshooting issues, answering questions, and resolving system errors to ensure uninterrupted use of the EHR system.
• Provide guidance to team members and perform routine maintenance tasks (software updates, patches, upgrades) to ensure stability and security of the EHR system.
• Assist in coordinating testing and validation activities for system changes, enhancements, and upgrades, following change management processes to meet functional requirements.
• Lead efforts to optimize performance and usability of the EHR system by leveraging knowledge of system functionalities and user workflows.
• Coordinate collaboration with cross-functional teams (IT, clinicians, administrators, vendors) to support EHR initiatives and projects, and facilitate communication.
• Maintain comprehensive documentation of system configurations, processes, and procedures; establish knowledge-sharing practices for critical information access.
• Provide training and mentorship to junior analysts and end-users to enhance team capabilities and professional development.

• Education:
  
  Bachelor’s Degree required.
• Experience:
  
  3–5 years of applicable IT or healthcare experience required. Epic implementation experience preferred.
• Licenses/Certifications:
  
  Epic certification in specified area required; multiple Epic certifications preferred.
• Knowledge/
  
  Skills:
  
  Excellent analytical, organizational, and verbal communication skills. Ability to work independently and within teams. Strong understanding of healthcare business processes, workflows, and terminology. Cross-application integration knowledge. Proficient with Word, Excel, and PowerPoint.

Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information, or protected veteran status in accordance with applicable federal laws. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.