Engineering Program Manager II IS - Voice Services - Remote

Engineering Program Manager

The Engineering Program Manager will work with engineering counterparts to define and design solutions and services that delight caregivers and add value to Providence. Responsibilities span the lifecycle of the solution or service, collaborating with engineering and business stakeholders, engaging with caregivers, defining solutions, managing releases, establishing the solution’s identity in the ecosystem, and connecting with and supporting the caregiver community.

• Bachelor’s Degree in Computer Engineering, Computer Science, Mathematics, Engineering, or an equivalent combination of education and experience.
• Minimum of 3 or more years of related contact‑center experience.

• Experience in a healthcare environment.

• AK:
  Anchorage – Min $48.27, Max $76.22
• AK:
  Kodiak, Seward, Valdez – Min $50.32, Max $79.45
• California:
  Humboldt – Min $50.32, Max $79.45
• California:
  All Northern California – Min $56.46, Max $89.13
• California:
  All Southern California – Min $50.32, Max $79.45
• California:
  Bakersfield – Min $50.32, Max $79.45
• Montana:
  Except Great Falls – Min $38.86, Max $61.36
• Montana:
  Great Falls – Min $36.82, Max $58.13
• New Mexico – Min $38.86, Max $61.36
• Oregon:
  Non‑Portland Service Area – Min $45.00, Max $71.05
• Oregon:
  Portland Service Area – Min $48.27, Max $76.22
• Texas – Min $36.82, Max $58.13
• Washington:
  Western – Min $50.32, Max $79.45
• Washington:
  Southwest – Min $48.27, Max $76.22
• Washington:
  Tukwila – Min $50.32, Max $79.45
• Washington:
  Eastern – Min $42.96, Max $67.82
• Washington:
  Eastern – Min $45.00, Max $71.05

Providence offers a comprehensive benefits package including a retirement 401(k) savings plan with employer matching, medical, dental, and vision health coverage, life insurance, disability insurance, paid parental leave, vacation, holidays, health‑issues leave, voluntary benefits, and well‑being resources. Additional compensation such as shift differentials, standby/on‑call, overtime, premiums, extra shift incentives, and bonus opportunities may also be available.

Applicants in the Unincorporated County of Los Angeles:
Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.