Business Process Automation Engineer

Job Description

As a Business Process Automation Engineer, you will drive measurable business impact by designing and implementing automation solutions that improve how our Corporate Services business partners operate. You will develop and deliver automation and AI‑enabled solutions that connect disconnected business processes and tasks, helping our teams and business clients work more efficiently and effectively.

This role requires a deep understanding of current‑state processes, the ability to translate inefficiencies into automation opportunities, and the use of enterprise tools and AI capabilities to deliver rapid ROI. You will have the opportunity to architect, design, and develop end‑to‑end solutions, build working prototypes, partner with Automation and Agentic AI experts and developers, and ensure every solution creates tangible efficiency gains and value for stakeholders.

This role reports to the Business Systems Consultant, BTS Corporate Services, within the Business Technology Solutions department. The position is on site in Lake County, IL, with flexibility to work from home 2 days per week.

• Engage deeply with Corporate Services stakeholders to understand current‑state processes, pain points, constraints, to‑be business requirements, and success metrics, and translate these into technical solution designs that deliver measurable efficiency gains.
• Engineer and implement scalable automation solutions, delivering clean, scalable, production‑ready code that integrates with enterprise systems and optimizes business partner workflows.
• Prioritize rapid prototyping and iterative development by building working MVPs quickly to validate solutions with stakeholders, then refining based on feedback to accelerate time to value.
• Partner with the business to analyze processes and needs, recommend the most effective solutions, and simplify complex work procedures and job methods.
• Lead and facilitate meetings effectively with customers and technical team members.
• Be deliverables focused and detail oriented, demonstrate exceptional teamwork, and maintain a strong customer focus.
• Bring hands‑on expertise with Microsoft Power Platform tools, especially Power Apps, Power Automate, and Power BI, along with a solid understanding of how to apply AI to streamline workflows and improve business outcomes.
• Translate business needs into practical automation solutions, work effectively with stakeholders, and build secure, scalable, and user‑friendly tools that drive efficiency and innovation.

• Build a strong understanding of Corporate Services processes, key pain points, and automation opportunities.
• Deliver one or more working automation solutions or MVPs that materially improve efficiency, reduce manual effort, or improve cycle time.
• Own assigned automation work from discovery through delivery, including requirements clarification, solution design, development, testing, and deployment support.
• Establish trusted relationships with business partners and clearly communicate progress, trade‑offs, and outcomes.
• Use measurable metrics to demonstrate impact, such as hours saved, process cycle‑time reduction, error reduction, or improved user experience.
• Apply Microsoft Power Platform and AI capabilities in a way that creates repeatable value and supports broader automation strategy.
• Consistently deliver solutions that are stable, secure, maintainable, and aligned to business priorities.

Required:

• Bachelor's degree with 2 years of experience or Master's degree with 0 years of experience.
• Experience with AI/ML frameworks and tools, and understanding of LLM orchestration, agentic workflows, and prompt engineering.
• Proven ability to deliver and maintain production‑grade software in enterprise environments, including ongoing support, monitoring, and iterative improvements.
• Strong ability to translate complex business requirements into technical solutions.
• Demonstrated track record of delivering measurable efficiency gains and ROI through automation and AI implementations.
• Strong analytical, problem‑solving, and diagnostic skills with the ability to understand…