Senior Voice and Clinical Communications Engineer - Remote

Description

Senior Network Engineer role sits within Providence’s Clinical Communications and Voice Services engineering organization and is responsible for the design, operation, and modernization of enterprise communication platforms that directly support patient care. The position goes beyond traditional network engineering and focuses on the reliability, integration, and evolution of systems that enable caregiver communication and clinical workflows across acute and ambulatory environments.

This engineer operates across an integrated ecosystem including nurse call, clinical middleware, operator consoles, contact center platforms, paging solutions, SIP communications, and unified communications. The role carries responsibility for ensuring these platforms are resilient, highly available, and aligned to evolving clinical and operational needs, while partnering closely with engineering, operations, and clinical teams to drive modernization and improve service reliability.

• Bachelor's Degree in Computer Engineering, Computer Science, Mathematics, Engineering. Or equivalent education or experience.
• 5 years related experience; 5-8 years preferred.
• Experience in automation, specifically related to deployment, recovery, or other manual processes.
• Experience with n‑tier solutions.
• Experience with resilience modeling (failure mode analysis) and ability to simulate service outages for point solutions (automated) and platforms (manually).
• Experience influencing software engineering team members in translating customer and technical requirements into service architecture to meet Quality of Service Expectations.
• Experience leading and representing the Service in backlog discussions and standups to establish appropriate prioritization of Live Site requirements.
• Good experience leveraging data and metrics to drive behavior, process, and priority decisions. Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
• Experience in problem solving using systematic procedures and investigating problems utilizing root cause analysis.

• Experience in a Healthcare environment.

• AK:
  Anchorage:
  Min: $61.31, Max: $104.39
• AK:
  Kodiak, Seward, Valdez:
  Min: $63.91, Max: $108.82
• California:
  Humboldt:
  Min: $63.91, Max: $108.82
• California:
  All Northern California - Except Humboldt:
  Min: $71.70, Max: $122.09
• California:
  All Southern California - Except Bakersfield:
  Min: $63.91, Max: $108.82
• California:
  Bakersfield:
  Min: $63.91, Max: $108.82
• Montana:
  Except Great Falls:
  Min: $49.36, Max: $84.05
• Montana:
  Great Falls:
  Min: $46.76, Max: $79.62
• New Mexico:
  Min: $49.36, Max: $84.05
• Oregon:
  Non-Portland Service Area:
  Min: $57.16, Max: $97.32
• Oregon:
  Portland Service Area:
  Min: $61.31, Max: $104.39
• Texas:
  Min: $46.76, Max: $79.62
• Washington:
  Western - Except Tukwila:
  Min: $63.91, Max: $108.82
• Washington:
  Southwest - Olympia, Centralia:
  Min: $61.31, Max: $104.39
• Washington:
  Clark County Washington:
  Min: $61.31, Max: $104.39
• Washington:
  Tukwila:
  Min: $63.91, Max: $108.82
• Washington:
  Eastern:
  Min: $54.56, Max: $92.89
• Washington: southeastern:
  Min: $57.16, Max: $97.32

Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.