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Remote Technical CSM: Retention, Tech Support
Remote / Online - Candidates ideally in
San Francisco, San Francisco County, California, 94199, USA
Listed on 2026-06-05
San Francisco, San Francisco County, California, 94199, USA
Listing for:
Beyond Hosting
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Beyond Hosting is seeking a customer success manager to maintain and improve retention for 25–40 clients. In this remote role, you will act as the primary point of contact, troubleshoot technical issues, and build relationships with stakeholders. Ideal candidates are technically capable, have a strong customer focus, and can help clients leverage product analytics. Compensation includes a base salary plus bonuses for successful client retention efforts.
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