Strategic Account Manager; Ad Tech

Position: Strategic Account Manager (Ad Tech)
Real Voices. Superior Advertising. Thriving Media.
Every day, Civic Science gathers opinions from millions of consumers on thousands of topics that provide high-velocity insights to leading brands. If there's a question critical to the marketing strategy of the Global 2000, Civic Science has the data.

Overview
Civic Science improves data-driven advertising across the open Web through the use of responsibly sourced, high-quality audience segments, without dependence on third-party cookies. We are seeking a Strategic Account Manager to join our fast-paced Advertising team.

This role is responsible for nurturing client relationships, driving growth across accounts, and showcasing compelling stories backed by actionable insights. The ideal candidate will also serve as a consultative partner to clients - fluent in the language of ad tech - and play a key role in maximizing campaign impact and revenue performance.

Key Responsibilities

Client Strategy & Growth

• Act as the trusted lead for assigned accounts, owning strategy, relationship development, and lifecycle planning - from pre-sales proposals through onboarding to business reviews
• Uncover client goals and deliver tailored campaign strategies and optimizations that build long-term value and retention
• Collaborate with internal stakeholders to identify upsell and cross-sell opportunities that grow revenue within existing accounts

Analysis & Storytelling

• Synthesize campaign data into clear, client-ready narratives that link performance to business outcomes
• Craft impactful decks that weave insights, optimizations, and strategic recommendations
• Leverage tools like brand lift studies and audience analytics, interpreting results and building stories that clients can use to inform broader strategy

Ad Tech Fluency

• Bring a strong, working knowledge of DSPs (The Trade Desk, Viant, etc.) and SSPs (Xandr, Index Exchange, etc.) to client conversations
• Translate technical concepts, such as bidding strategies, targeting, and pixel implementation, into value-focused dialogue
• Troubleshoot basic delivery issues and collaborate with Trading, Engineering, and Product teams when escalation is needed

Collaboration & Support

• Partner with internal sales, engineering, and data teams to ensure smooth execution and ongoing innovation
• Surface client feedback to shape go-to-market offerings and influence product roadmap
• Contribute to scalable resources, including upsell templates, case studies, and best-practice materials

Qualifications & Experience

• 6+ years in account management within the advertising or ad tech industry, including both brand-direct and agency-side experience
• Proven track record of client growth, retention, and consultative upselling
• Strong analytical skills with the ability to interpret campaign performance data and measurement study results
• Excellent communication and presentation skills with the ability to simplify complex concepts and tell compelling stories
• Superior organizational and time management skills to work in a remote, fast-paced environment
• Proficiency in Google Workspace products, Hub Spot, Salesforce, and other ad tech
• Experience with research tools, brand studies, and ad measurement platforms, a plus

Benefits & Expectations
Join a company that values innovation and creativity that's working with cutting-edge ad tech, influencing major business decisions, shaping the future of advertising, and making a real-world impact. Benefits include:

• Company paid medical, dental, and vision premiums for you and your legal dependents
• Company paid life insurance plus short- & long-term disability coverage
• Flexible spending accounts for medical and dependent care
• Employee assistance programs
• Unlimited PTO
• 401(k)
• Travel and educational opportunities

This is a remote (work from home) role with flexibility, autonomy, and a preference for candidates in the Eastern Time Zone.

Working at Civic Science
Civic Science has a vibrant, high-energy work culture with ambitious, innovative, and forward-thinking team members. Our three business units - Media Partnerships, Civic Science Intelligence, and Advertising Solutions - work together to fuel Civic Science's goals and objectives.

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