Business Process Analyst; onsite

Remote / Online - Candidates ideally in
Tallahassee, Leon County, Florida, 32311, USA

Listing for: Vitaver & Associates, Inc.

Remote/Work from Home position
Listed on 2026-06-05

Job specializations:

IT/Tech
IT Business Analyst, Business Systems/ Tech Analyst, Business Continuity, Data Analyst
Business
Business Systems/ Tech Analyst, Business Continuity, Data Analyst

Position: Business Process Analyst (onsite)
14653 - Business Process Analyst (Onsite) - Tallahassee, FL
Start Date: ASAP
Type: Temporary Project
Estimated Duration: 12+ months with possible extensions
Work Setting: 100% of the time at the Client's site. No telecommuting or remote work. This is a non-negotiable requirement from the client.
Only candidates able to relocate as required should apply to avoid removal from future consideration.

Required:

Availability to work 100% of the time at the Client's site in Tallahassee, FL (required);
Experience with business process analysis and requirements documentation, including facilitation with executives and subject matter experts (3+ years);
Experience with process mapping/modeling using tools such as Visio;
Experience with Microsoft Office Suite (Excel, Word, PowerPoint, Visio);
Experience with SharePoint and Microsoft Teams for collaboration and document management;
Experience with Service Now or similar portfolio management tools for intake and demand/proposal documentation;
Experience with business case development, including ROI/TCO analysis, cost-benefit assessments, and risk summaries;
Experience with translating business requirements into technical requirements.

Preferred:

Experience with Microsoft Power BI for executive-level reporting;
Certification in CBAP, PMI-PBA, PMI-ACP, PMP, or ITIL.

Responsibilities include but are not limited to the following:

Serve as liaison between business offices and IT to intake, refine, and document technology proposals in Service Now throughout the proposal lifecycle;
Coordinate stakeholder intake meetings, gather high-level requirements, and translate strategic and operational needs into actionable business case documentation;
Categorize and prioritize technology proposals by urgency, complexity, business impact, and strategic alignment using established scoring criteria;
Document business case elements including ROI/TCO analysis, cost-benefit narratives, risk summaries, scope, and impacted applications;
Research and document FDOT business processes, system dependencies, and gap analyses between current and desired states using process modeling tools;
Prepare executive-ready presentations and materials summarizing value, risk, alignment, and feasibility for leadership and review teams;
Collaborate with the Demand/Proposal Manager on proposal lifecycle movement, governance activities, and accurate timekeeping and assignment tracking.