More jobs:
Sr. ServiceNow Developer
Remote / Online - Candidates ideally in
Honolulu, Honolulu County, Hawaii, 96823, USA
Listed on 2026-06-05
Honolulu, Honolulu County, Hawaii, 96823, USA
Listing for:
TEKsystems
Full Time, Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Consultant, IT Support, IT Project Manager, Cloud Computing
Job Description & How to Apply Below
Location:
Honolulu, HI
Work Model:
Hybrid or Remote‑capable (flexible based on candidate location)
Employment Type:
Direct Placement (Full-Time)
Industry: Financial Services/Banking
About the Opportunity
TEKsystems is supporting a premier Hawaii-based enterprise organization in their search for a Senior IT Service Management Developer. This individual will play a critical role in shaping the future of the organization's ITSM platform and processes. This is not just a developer role-it's a strategic, consultative position. The ideal candidate understands not only how to build solutions but why those solutions matter.
We're looking for someone who can challenge assumptions, improve processes, and provide thoughtful guidance. The ideal candidate comes from a mid-sized enterprise with hands on experience with Service Now ITSM.
Role Overview
The Senior ITSM Developer will design, develop, and enhance capabilities on the ITSM platform (Service Now or similar). This includes creating new features, supporting platform integrations, resolving complex issues, and helping define long-term platform strategy.
Success in this role requires strong technical acumen combined with systems thinking, business process insight, and the ability to translate ambiguous requirements into effective solutions.
Responsibilities
+ Architect, design, and customize solutions across ITSM modules:
Incident, Problem, Change, Knowledge, Service Catalog.
+ Lead discussions to understand the why behind business requirements, challenge inefficiencies, and recommend better approaches.
+ Build scalable integrations across enterprise systems.
+ Troubleshoot and resolve complex platform issues.
+ Develop dashboards and Performance Analytics (Indicators, Breakdowns, Scorecards, Targets, Widgets, etc.).
+ Drive continual service improvement and platform modernization initiatives.
+ Support Agile ceremonies and backlog prioritization with strategic input.
+ Participate in roadmap planning and evaluate emerging ITSM capabilities and technologies.
Required Qualifications
+ Bachelor's degree in IT or equivalent hands‑on experience.
+ 5+ years developing on ITSM platforms (Service Now preferred).
+ 3+ years customizing and implementing ITSM core modules.
+ 5+ years in IT application development or technology solution delivery.
+
Experience with Agile/Scrum and sprint planning.
+ Strong understanding of Performance Analytics.
+ ITIL Foundation certification.
+ Service Now Certified System Administrator (CSA).
+ Ability to think critically, ask "why," and challenge assumptions to produce optimal solutions.
+ Comfortable providing consultative guidance versus simply taking orders.
Preferred Qualifications
+ Service Now Certified Application Developer (or ability to obtain within 12 months).
+ Service Now Certified Implementation Specialist (or ability to obtain within 12 months).
+ Experience shaping platform strategy or influencing architectural decisions.
+ Familiarity with workflow orchestration and automation.
Job Type & Location
This is a Permanent position based out of Honolulu, HI.
Pay and Benefits
The pay range for this position is $110000.00 - $145000.00/yr.
Excellent benefits including healthcare coverage, PTO, holiday pay, 401K matching
Workplace Type
This is a fully remote position.
Final date to receive applications
This position is anticipated to close on Jun 16, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic…
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×