Computer Systems Administrator

Court Name/Organization Washington Eastern Federal Defenders

Overview of the Position The Computer Systems Administrator (CSA) has first-line responsibility for providing technical and end-user support for all IT-based systems, and for performing or coordinating all automation support services necessary for the successful operation of IT-based systems. Primary responsibilities include Local Area Network (LAN) and IT management support, administrative support, and litigation support for the two offices in the district.

Location Spokane, WA

Opening and Closing Dates 04/24/2026 - Open Until Filled

Appointment Type Permanent

Salary Not specified

The Computer Systems Administrator (CSA) has first-line responsibility for providing technical and end-user support for all IT-based systems, and for performing or coordinating all automation support services necessary for the successful operation of IT-based systems. Primary responsibilities include Local Area Network (LAN) and IT management support, administrative support, and litigation support for the two offices in the district, described in more detail below.

Local Area Network (LAN) and IT Management Support:

• Performs hardware maintenance (i.e. deploying and deconstructing PCs and servers), installs and configures networks and drivers, completes software and firmware updates, and troubleshoots IT concerns
• Restores and reconstructs damaged databases
• Maintains data backup infrastructure and disaster recovery solutions to include environmental monitoring, including using enterprise tools to manage, monitor, and secure local server environments
• Performs desktop hardware installation and support
• Assists in procurement of office automation equipment and conducts site surveys to prepare for installation of computer equipment, computer networks, and associated data communications facilities
• Manages and maintains third-party applications in conjunction with vendor support
• Acts as point of contact for technical issues and serves as an escalation point for problems requiring national IT support
• Respond promptly and professionally to user support needs, inquiries, and requests, including:
  • tracking incidents of service desk tickets
  • organizing/leading office projects that require IT assistance
  • assisting with meetings, training sessions, and audio‑visual setups; and providing IT orientation to new employees and provisioning equipment for onsite or remote workers

Administrative Support:

• Develops and maintains project documentation, such as infrastructure diagrams, installation documentation, upgrade assessments, and knowledge base articles
• Assists in the development and execution of IT-based system implementation plans (software analysis, design, development, system implementation, and documentation, prototype testing; training of staff, development and implementation of equipment and database security and operating procedures) in support of automation operations
• Installs, configures, and administers unified endpoint security and asset management software
• Implements new technologies and work to improve existing technology operations
• Trains and communicates technical guidance and issues, to both a non‑technical and technical audience
• Develops procedures for equipment inventory, disposal, and support renewals, in compliance with Judiciary standards and policies

Litigation Support:

• Oversees and provides technological litigation support tools for the collection, review, analysis, production, and presentation of case materials

To qualify for the CSA position, a person must be a high school graduate or the equivalent and have at least three years of general experience, which provides a working knowledge of automated systems; and three or more years of specialized experience and comprehensive knowledge of computer systems administration principles, practices, methods, and techniques. Candidates must be highly motivated, be detail‑oriented, possess strong organizational skills and maintain and protect confidential information.

Candidates must also have demonstrated proficiency in mastering and applying new technical skills and concepts, the ability to quickly…