Automation Lead; Hybrid/Remote
New Jersey, USA
Listed on 2026-06-05
-
IT/Tech
Systems Analyst, Data Analyst
General information
Date
Friday, March 27, 2026
City
State
NJ
Country
United States
Working time
Full-time
Description & RequirementsMaximus is currently seeking an Intelligent Automation Lead
. Maximus continues to grow our Digital, Design, and Experience Organization to better serve the needs of our organization and our customers in the government, health, and human services space. Digital Transformation is one of our primary strategic pillars and is a significant part of our long‑term corporate strategy. We are a group of skilled practitioners who are laser focused on introducing differentiated solution offerings aligned with mission requirements to improve overall service delivery across our operations.
We believe that great outcomes define our success. We use an approach grounded in design thinking, lean, and agile to solve complex problems and turn bold ideas into scalable solutions.
As part of this long‑term vision, the Digital, Design, and Experience Organization plays an integral role across both business functions and technology capabilities. The organization is seeking a Capability Lead – Intelligent Automation to own and advance process automation solutions, leveraging RPA, APA, Intelligent Document Processing (IDP), process mining, and workflow technologies. This role provides a unique business and product perspective on how intelligent automation can transform and improve enterprise operations.
This role serves as Capability Owner (Product Owner), individual contributor, for automation capabilities—capturing business demand, defining priorities, shaping solutions, and guiding delivery teams through implementation and production stabilization to ensure scalable, measurable, and sustainable results.
This role is based out of our Princeton, New Jersey office location and is expected to be in the office 3 or more days a week to collaborate in person with the team and other leaders.
Essential Duties and Responsibilities- Conduct design sessions with customers to identify requirements.
- Partner with customers to identify a minimum viable product, which represents the smallest product increment that still delivers value, and prioritize remaining product backlog items for incremental release.
- Create a product backlog that represents customer requirements and priorities, which includes defining product epics and writing user stories and acceptance criteria.
- Groom user stories with the software delivery team to ensure they are consumable for delivery.
- Present product backlog items for commitment in sprint planning meetings.
- Attend daily standups with the delivery team and provide direction to support the delivery team's ability to meet sprint commitments.
- Receive product demonstrations from the delivery team and accept user stories as done.
- Provide product demonstrations to the customer.
- May provide coaching to lower level associates.
Essential Duties and Responsibilities
- Deliver digital transformation results by leveraging and implementing intelligent automation solutions using RPA, APA, IDP, etc. technologies to improve efficiency, accuracy, and throughput across business processes.
- Serve as a Subject Matter Expert (SME) in intelligent automation, providing guidance on the appropriate use of RPA, IDP, process mining, and workflow automation technologies across the enterprise.
- Act as the capability owner and product lead for automation solutions, capturing customer requirements, defining priorities, and maintaining a well‑groomed automation backlog.
- Partner with business stakeholders to identify, assess, and prioritize automation opportunities, translating operational needs into clearly defined use cases and requirements.
- Collaborate with delivery and engineering teams to design and implement solutions using RPA/APA platforms (e.g., Automation Anywhere, Power Platform, UiPath, n8n, etc.) and IDP technologies (AWS based services or commercial IDP products).
- Define KPIs, reporting requirements, and measurement strategies to help track automation value realization and operational performance.
- Execute and monitor approved implementations and lead or coordinate the triaging of production related issues to…
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