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Remote IT Support Specialist – AI & Escalations Expert
Remote / Online - Candidates ideally in
Lowell, Middlesex County, Massachusetts, 01850, USA
Listed on 2026-06-05
Lowell, Middlesex County, Massachusetts, 01850, USA
Listing for:
Massachusetts Institute of Technology (MIT)
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
The Massachusetts Institute of Technology (MIT) is seeking an IT Support Specialist for its Information Systems and Technology (IS&T) department. This fully remote role involves identifying and resolving complex IT issues, collaborating on projects, and assisting in the support of generative AI tools.
Required qualifications include a bachelor's degree and five years of relevant IT support experience, alongside skills in troubleshooting various operating systems and handling administrative support for diverse technologies.
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