Presales Director, Enterprise CE Pursuits - Solution Architect

Title

EnterpriseCEPursuits
-Solution Architect,Director

Virtual,home-based office with travel

The Enterprise CE Pursuits– Solution Architect,Director is a senior leadership role responsible for driving the growth of MCA’s Customer Engagement (CE) practice through strategic client engagements, solution leadership, and ownership of complex enterprise pursuits.

This individual serves as a trusted advisor and solution strategist to executive stakeholders, helping organizations envision and architect next-generation customer engagement capabilities powered by the Microsoft ecosystem, including Dynamics 365, Power Platform, data, and AI.

The Director plays a critical role across the entire sales lifecycle— from early client engagement and opportunity shaping through solution design, proposal development, and executive presentations. Working in close partnership with MCA sales leadership, the Director leads the development of differentiated transformation solutions and is accountable for helping convert strategic opportunities into long‑term client relationships.

This role requires a highly experienced consulting professional with a strong track record of originating and managing multi-million-dollar consulting engagements, shaping enterprise transformation programs, and leading high‑value pursuits within a professional services environment.

Beyond individual pursuits, the Director helps advance MCA’s CE practice by contributing to market strategy, thought leadership, and the continued evolution of the firm’s CE transformation capabilities.

• Own the end-to-end pursuit lifecycle for strategic CE transformation opportunities in partnership with MCA sales leadership.
• Shape and lead complex enterprise pursuits, including opportunity qualification, solution visioning, proposal strategy, and executive presentations.
• Develop and manage a strong pipeline of enterprise CE transformation opportunities.
• Conduct executive discovery sessions and strategic workshops to uncover business priorities and transformation opportunities.
• Collaborate with sales leaders to define pursuit strategy, competitive positioning, and win themes.

• Architect enterprise customer engagement solutions leveraging Dynamics 365 Customer Engagement, Power Platform, data platforms, and AI capabilities.
• Translate complex business challenges into scalable transformation strategies spanning people, process, data, and technology.
• Develop solution approaches that combine business transformation, platform implementation, and data‑driven insights.
• Define high-level solution architectures, implementation strategies, and delivery models for complex enterprise engagements.
• Collaborate closely with Solution Architects and delivery leaders to ensure proposed solutions are feasible and scalable.

• Lead the development of high-quality proposals, executive presentations, and pursuit materials for strategic opportunities.
• Own the solution narrative and storyline for complex pursuits, ensuring proposals clearly articulate the client’s transformation vision and MCA’s differentiated value.
• Develop compelling executive‑level presentations, proposals, and supporting materials that communicate business outcomes, transformation strategy, and solution architecture.
• Partner with Sales, Practice leaders, and delivery teams to synthesize technical, functional, and commercial inputs into cohesive proposal content.
• Lead preparation for client presentations, executive briefings, and competitive proposal defenses.
• Lead preparation of enterprise software demonstrations, developing demonstration strategies and scenario-based narratives aligned to prospect business challenges, requirements and discovery insights.
• Collaborate with Solution Architects to create reusable demonstration scenarios, demo scripts and preparation assets that support pursuit storytelling across the CE practice.
• Establish repeatable approaches and best practices for proposal storytelling and pursuit content development across the CE practice.

• Serve as…