Senior NetSuite System Administrator - Remote Pleasanton, CA

Senior Net Suite System Administrator - Remote USA

Pleasanton, CA

Calyxo, Inc. is a medical device company headquartered in Pleasanton, California, USA. The company was founded in 2016 to address the profound need for improved kidney stone treatment. Kidney stone disease is a common, painful condition that consumes vast amounts of healthcare resources each year. Our team is led by executives and investors with a proven track record of commercializing paradigm‑shifting devices to meet unmet needs within urology.

Are you ready to change the future of kidney stone treatment? We are seeking high achievers who want to be part of a dynamic team working in a fun, diverse atmosphere.

We are seeking an experienced Senior Net Suite System Administrator to serve as the subject matter expert and owner of our Net Suite ERP platform. This role is critical to supporting and scaling our Finance, Operations, Supply chain, Customer service and Commercial processes as the company grows.

The ideal candidate brings deep functional knowledge of order‑to‑cash (O2C) and procure‑to‑pay (P2P) processes, strong hands‑on Net Suite administration skills, and the ability to partner closely with Finance, Operations, Supply Chain, Customer Service, Commercial, and IT teams. Experience working in a high‑growth or regulated environment is strongly preferred.

• Serve as the primary system administrator and functional owner of Net Suite including managing roles, permissions, users, approval hierarchies, and system security.
• Configure, maintain, and optimize Net Suite workflows, custom fields, and forms within Order‑to‑Cash (O2C)
• Optimize end‑to‑end O2C processes, including support and enhance EDI integrations (quoting, sales orders, invoicing, and fulfillment processes).
• Partner with Finance, Customer Service and Commercial teams to ensure accurate billing, revenue reporting, and compliance.
• Troubleshoot and resolve transactional or data integrity issues within O2C workflows.
• Support and enhance P2P processes including vendor setup, purchase orders, receiving, AP, and payment runs.
• Work closely with Finance, Supply Chain, and Operations to improve efficiency, controls, and visibility.
• Assist with inventory management process and warehouse workflow to scale effectively with company growth.

• Support and maintain system integrations between Net Suite and upstream/downstream systems.
• Collaborate with technical teams and vendors on integration design, monitoring, and issue resolution.
• Familiarity with Celigo or similar iPaaS tools is a strong plus, particularly for ERP integrations.
• Monitor new capabilities offered by Netsuite (i.e. AI workflows) and propose to the cross functional team based on business needs.

• Develop and maintain saved searches, reports, and dashboards to support Finance, Customer Service and Operations.
• Assist with data imports, system clean‑up, and ongoing optimization projections
• Support internal controls, audits, and system documentation, especially in a regulated medical device environment.
• Participate in Net Suite release management, testing, and impact assessments.

• Translate business requirements into scalable Net Suite solutions.
• Provide user training, documentation, and ongoing system support to internal teams (Finance, Customer Service, Supply chain, Commercial, and IT stakeholders) and improve system functionality.
• Other duties as assigned by manager

• 8+ years of hands‑on experience administering Net Suite in a production environment.
• Strong understanding of Net Suite configuration, workflows, saved searches, and reporting.
• Proven experience partnering with Finance, Customer Service and Operations teams.
• Background in medical device, life sciences, or other regulated industries.
• Excellent problem‑solving, communication, and organizational skills.
• Excellent organizational skills with the ability to prioritize assignments while handling various projects simultaneously.
• Strong oral, written and interpersonal communication, with the ability to work effectively in a lead role…