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Remote Customer Advocate Lead - SaaS
Remote / Online - Candidates ideally in
Papillion, Sarpy County, Nebraska, 68046, USA
Listed on 2026-06-05
Papillion, Sarpy County, Nebraska, 68046, USA
Listing for:
Elea Ecuador
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support -
Customer Service/HelpDesk
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Elea Ecuador is seeking a Customer Advocate Lead to oversee and empower the US support team in delivering exceptional customer experience in a remote-only environment. The successful candidate will manage support queues, coach team members, and troubleshoot complex technical issues, all while aiming for outstanding customer satisfaction.
Applicants should have a background in SaaS customer support, showcasing strong communication and leadership skills. Benefits include a competitive salary range based on location, equity options, and generous time off.
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