Deskside Technician II

Job Details

Deskside Technician II

Location:

Hammond, IN

Job #: 63675

Posted: 5/5/2026

Position Type:
Full Time

Duration: 12 month +

Shift: 1

Remaining Positions: 1

For interested applicants, contact Micah Andres at  or  for faster processing.

The IT Site Administrator is responsible for supporting local users and operating/maintaining the local IT infrastructure.

• Appropriate local user support (1st and partially 2nd level support)
• Planning, installation and configuration of local IT infrastructure
• Operating and maintaining local IT infrastructure
• Coordinating local IT activities with central IT functions

• Providing on‑site and remote user support
• Installing, configuring, and maintaining devices on the local network including PCs, printers, etc.
• Supporting and troubleshooting equipment and peripherals (HDD, mice, keyboards, printers, etc.)
• Installing, configuring, and diagnosing office applications (MS Office, Adobe, Autodesk, IE, RDS, etc.) according to specifications
• Troubleshooting to diagnose and resolve problems (repair or replace parts, debugging, etc.)
• Supporting Windows networks (AD, users, profiles, file permissions)
• Basic knowledge of networking (cabling, connectivity, networking, etc.)
• Basic knowledge of virtualization methods (VMWare)
• Basic knowledge in client/server environments (Citrix terminal server)
• Working on documentation and capacity management
• Proven experience as an IT Technician or relevant position
• Managing local IT inventory (e.g., hardware inventory, software licenses)

The primary location for this position is supporting our plants. The technician will be required to travel to remote sites quarterly to support users in person. Otherwise support for these locations is performed remotely. Remote support is also provided to employees who work from home such as sales personnel.

Technical education in Information Technology.

• Computer literacy: advanced skills in MS Word, Excel, PowerPoint, database creation/management, ERP systems
• Excellent oral and written communication
• Highly organized, self‑motivated, and able to work independently as well as a team member

• Strategic thinking and action
• Out of the box thinking
• Process‑oriented mentality
• Ability to concentrate for extended periods of time

• The ability to lift 20 pounds on occasion
• The ability to respond quickly to sounds
• The ability to see and respond to dangerous situations
• The ability to safely climb ladders
• The ability to wear personal protective gear correctly

$25.00 - $27.00