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Remote SaaS Technical Support Specialist
Remote / Online - Candidates ideally in
Lowell, Middlesex County, Massachusetts, 01850, USA
Listed on 2026-06-05
Lowell, Middlesex County, Massachusetts, 01850, USA
Listing for:
TraceGains
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Trace Gains, based in Broomfield, Colorado, is looking for a Technical Customer Support Representative to join their remote Technical Support Team. The role involves providing technical assistance to customers through various channels while troubleshooting and resolving platform issues. Candidates should have a minimum of 2 years in SaaS support and strong communication skills.
Benefits include health insurance, a flexible paid time off policy, and 401(k) with company match. The compensation range is $24.00 - $34.00 per hour, depending on experience and location.
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