IT QA Specialist

Please note:
We are not actively hiring for this position at the moment, but we are accepting applications for future openings.

The IT Quality Assurance role has ended up being 99% focused on Quality Assurance (QA) rather than audits. It is responsible for ensuring that IT systems and processes are consistently monitored and improved in alignment with MAG’s standards and industry regulations. Responsibilities include performing detailed tests to identify and resolve system bugs, developing and maintaining automated test scripts, and providing expert and technical audits.

An ability to be an expert in problem-solving, critical thinking and an understanding of complex system dependencies are essential in enabling the IT Manager to show where My Amazon Guy processes are broken and how those processes are affecting key data points. An individual with a strong passion to solve problems and improve data integrity will excel in this position.

Key Responsibilities

• Ensure proper prioritization of task is observed and assignments are properly actioned, and handled per mag standards
• Proactively contribute in providing strategies for work quality advancements
• Collaborate with IT Devs to ensure testing and observation of solutions adds value to end users
• Ensure all fields in tasks have met the standard requirement of the team
• Act as the last defensive line that ensures IT Solutions meets the end users’ requests
• Delivery – Coordinate and generate independent test cases for each newly developed application/system.
• Compliance – Ensure that all work projects are compliant with the company’s standards.
• QA IT projects – Manage testing projects during each phase. All projects/tasks are to be reviewed for quality assurance.
• Team Communication – Communicate and recommend improvements to the functionality, design, and usability of new systems/applications.

Qualifications

• At least 1 year of relevant experience in IT quality assurance and audit roles.
• Strong understanding of quality assurance principles, methodologies, and best practices.
• Hands-on experience with No-Code/Low-Code platforms, such as Zapier, Google Workspace, Jot Forms, Hub Spot, Panda Doc, and Air Table.
• Experience with Asana or similar project management tools for task and project tracking.
• Familiarity with software testing techniques, tools, and defect-tracking systems.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work both independently and collaboratively within a team environment.

Technical Requirements

• A computer with dual monitor setup is required
• Computer with at least 8GB of RAM
• Must have at least 25 MBPS internet speed

Why Join Us

• 40 hours a week, 8 hours a day
• Competitive salary base
• Permanent work-from-home setup
• Unlimited FREE access to MAG School courses and SOP Library
• Work schedule is in Eastern Standard Time (EST), Monday-Friday only
• Opportunities for professional development and career advancement

About My Amazon Guy We are a full-service Amazon agency. Founded in 2018 by Steven Pope, we have more than 500+ employees worldwide, all remote, and growing rapidly. Through deep knowledge of SEO, design, and PPC, we love to show our clients why we are the best at growing their sales faster.

Many companies put clients or customers at the top of their pyramid. At My Amazon Guy we put employees first, and fire clients who disrespect our staff. We invest in people long term, and it’s helped us get to where we are today.

“Employees are critical to us. It is on Ownership and Management to support every layer above them.”

– Steven Pope, Founder

Hear more of what our employees have to say.

These are what makes our organization be better. We encourage growth, proficiency, communication, and prioritize progress over perfection. And for our managers, wepromote leadership, respect, accountability, and ownership in order to build a successful company, attract talent, achieve goals, and gain trust.

Our mission: to be Earth’s most seller-centric company.

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