Remote Level 1 Service Desk – Healthcare IT Support
Remote / Online - Candidates ideally in
Winfield, DuPage County, Illinois, 60190, USA
Listed on 2026-06-05
Winfield, DuPage County, Illinois, 60190, USA
Listing for:
Medasource
Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Medasource, located in the Greater Chicago Area, is seeking highly motivated Level 1 Service Desk Agents. This role supports IT for healthcare professionals during growth and system transitions, requiring strong critical thinking and problem-solving skills.
The position offers primarily remote work with required onsite availability for training. Key responsibilities include first-line technical support, ticket documentation, and troubleshooting IT issues. Applicants should have strong customer service skills and experience in technical troubleshooting.
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