Sr. Adoption & Change Management Consultant – Copilot & AI Adoption

Bridge Partners is the leading growth consultancy for the tech and cloud industry. We help our customers grow through highly effective marketing, sales, and partner programs. We’re advancing bold commitments to sustainability, accessibility, and inclusion for our customers and for our firm. We’re trusted advisors to the world’s most innovative companies, and we successfully lead and execute the most impactful transformations.

At Bridge Partners, our purpose is to create opportunity and impact for our customers, our peers, and the communities where we work and play. We’ve built a truly modern workplace here at Bridge Partners: we are 100% remote, our work is meaningful, and our environment is flexible. We’re authentic, inclusive, collaborative, and results oriented. Learn how the real you can make a real impact today dge.partners/careers.

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All our roles are remote/work-from-home, but we like to get our regional teams together occasionally for collaborations and events. We encourage candidates who have proximity to the following areas to apply:
Greater St. Louis, MO;
Chicago, IL;
Atlanta, GA;
Arizona;
Texas; and the Pacific Northwest.

We are an AI-enabled company and AI competency is required for all of our roles.

As a Senior Adoption & Change Management (ACM) Consultant, you are a senior-level consultant with in-depth change planning experience and an intuitive ability to lead the transformation of people, technologies, and medium- and large-scale processes through the development and implementation of effective change strategies.

In this role, you will often be part of a broader ACM team and regularly collaborate with cross-functional stakeholders supporting the engagement, including Project Managers and Change Management Architects.

Bridge Partners provides change management consulting expertise to help our clients drive user adoption of new ways of working with Modern Work productivity tools such as Copilot, Teams, and Office with their large-scale customers.

• Implement change management strategies that drive employee adoption, minimize resistance, ensure operational readiness and responsible information use, and maximize the value of the investment in Microsoft 365 Copilot.
• Utilize change management industry best practices to plan, manage, and deliver enterprise change initiatives at strategic and tactical levels.
• Partner with client organization team members and assigned customers to understand business and change needs, delivering tailored change management strategies and solutions.
• Understand how Bridge Partners’ client organization delivers change and be prepared to educate the client’s customer organization about the delivery approach.
• Lead workshops and demo sessions to illustrate common industry-specific Copilot use cases.
• Leverage change management tools, frameworks, and practices (e.g., aligned with Prosci® tools and techniques) to create customer-specific delivery strategies and execution plans to drive results.
• Develop and communicate execution guidance to ensure stakeholders are aligned with project milestones and accountabilities.

• 8–10+ years in Adoption & Change Management, organizational transformation, or Customer Success.
• Formal Prosci / ADKAR certification or equivalent ACM methodology experience.
• Demonstrated success delivering large-scale Microsoft 365 or Copilot adoption programs.
• Expertise in stakeholder analysis, persona mapping, resistance management, and change planning.
• Strong understanding of Microsoft 365 Copilot, Copilot Studio, and the broader Microsoft 365 ecosystem.
• Ability to measure adoption: usage telemetry, KPI frameworks, insights translation, ROI alignment.
• Excellent facilitation skills for workshops, readiness sessions, and executive briefings.
• Executive presence, a growth mindset, strategic thinking, and the ability to work effectively as a team player.

The hourly pay range for this role is $70.00 to $85.00 per hour
. The final rate will be determined based on a variety of factors, including the…