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Remote SaaS Support Agent – East Coast
Remote / Online - Candidates ideally in
Biddeford, York County, Maine, 04005, USA
Listed on 2026-06-05
Biddeford, York County, Maine, 04005, USA
Listing for:
AutogenAI
Full Time, Remote/Work from Home
position Listed on 2026-06-05
Job specializations:
-
IT/Tech
Technical Support
Job Description & How to Apply Below
Autogen
AI is hiring a Remote Customer Support Agent to provide exceptional support to customers, ensuring they receive guidance on our platform. This role involves addressing inquiries, troubleshooting issues, and collaborating with various teams to enhance customer satisfaction.
Candidates must have at least 3 years of relevant experience, ideally in the SaaS industry, and be available to work East Coast hours (8am - 5pm). A bachelor's degree or equivalent experience is required.
The position offers a competitive salary of approximately $55,000 - $65,000, along with comprehensive benefits, including unlimited paid time off, stock options, and a 401(k) retirement plan.
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