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IT Project Manager Technical Support

Remote IT Service Delivery Lead | SLA Champion & Coach

Remote / Online - Candidates ideally in
Albuquerque, Bernalillo County, New Mexico, 87101, USA
Listing for: Effortless Office
Remote/Work from Home position
Listed on 2026-06-05
Job specializations:
  • IT/Tech
    IT Project Manager, Technical Support
Salary/Wage Range or Industry Benchmark: 100000 - 125000 USD Yearly USD 100000.00 125000.00 YEAR
Job Description & How to Apply Below
Effortless Office is hiring a Service Delivery Team Lead to oversee and enhance technical support operations. This remote role involves mentoring technicians, ensuring SLA compliance, and driving quality assurance improvements. Candidates should have a Bachelor's degree, 3+ years of support experience, and strong leadership skills. Benefits include health insurance and opportunities for career growth, making this position ideal for those passionate about client experience.
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