Senior Consultant - Technical; Field Service

Senior Consultant - Technical (Field Service)

Open Role:
Senior Consultant - Technical (Field Service)

Location:

Remote (Nearshore)

At Wise Wolves, we’re not just consultants; we’re a pack of dedicated experts who hunt down complex business challenges and solve them with powerful, intelligent Salesforce solutions. We move quickly, work smartly, and support each other every step of the way.

We are seeking a highly capable Technical Senior Consultant to join our remote, nearshore team. In this role, you will act as a technical lead and solution architect across a variety of general Salesforce platform projects, with a special mandatory emphasis on Salesforce Field Service (SFS).

You will be the bridge between complex business requirements and scalable technical reality. While you will design solutions across the broader Salesforce ecosystem, you will also be a key subject matter expert for field service logistics, scheduling optimization, and mobile workforce management. The ideal candidate has deep roots in development, a strategic architectural mindset, and the consulting polish to lead both our internal teams and our clients to success alongside our existing pack of experts.

• Solution Design & Architecture: Lead discovery sessions with clients to understand their business operations and technical challenges. Design comprehensive, scalable solutions across the core Salesforce platform (Sales, Service, Experience Clouds) and industry clouds.
• Field Service Expertise: Serve as a lead architect and subject matter expert for Salesforce Field Service implementations, tackling complex dispatching, scheduling, optimization, and mobile requirements.
• Hands‑on Build & Support: Directly build, or technically support the build of, complex Salesforce solutions across Field Service and other platform clouds, ensuring best practices are followed.
• Project Leadership: Partner with Project Managers to define project scope, estimate effort, and build technical roadmaps. Oversee the technical delivery to ensure it aligns perfectly with the architectural vision.
• Team Guidance: Mentor junior consultants, developers, and administrators. Provide clear documentation and technical specifications, guiding build teams on when to leverage declarative tools (Flows, Omni Studio) versus custom code (Apex, LWC).
• Client Consulting: Act as a trusted advisor to client stakeholders. Present technical architectures clearly, explain trade‑offs, and align technical strategies with business objectives.

Mandatory

Qualifications:

• Salesforce Field Service Expertise: Deep, hands‑on experience implementing, architecting, and building Salesforce Field Service and an active Salesforce Field Service Consultant certification.
• Platform
  
  Experience:
  
  5+ years of extensive experience designing and building solutions on the core Salesforce platform.
• Consulting
  
  Experience:
  
  Proven track record in a client‑facing, senior consultant or architect role managing full‑lifecycle implementations.
• Communication & Language
  
  Skills:
  
  Exceptional verbal and written English communication skills. You must be able to confidently lead workshops, clearly articulate complex technical concepts to non‑technical stakeholders, and write professional documentation.

Recommended &

Preferred Qualifications:

• AI Fluency: Comfortable leveraging AI tools (like ChatGPT, Copilot, or Einstein) to augment your own efficiency, accelerate problem‑solving, and boost daily productivity.
• Industry Clouds:
  
  Experience with
  Salesforce Health Cloud or other Salesforce Industry Clouds.
• Omni Studio: Hands‑on experience designing and building with Omni Studio (Flex Cards, OmniScripts, Data Raptors, Integration Procedures).
• Technical Background: Previous experience as a Salesforce Developer. Strong understanding of Apex, Lightning Web Components (LWC), and complex integrations.
• Architect
  
  Certifications:
  
  Salesforce Application Architect or System Architect certifications are highly desired.

The estimated annual salary range for this position is $100,000 - $150,000 USD.

• Competitive salary, bonus structure, and comprehensive benefits package.
• Unlimited PTO
• A fully remote work environment with less than 2% travel.
• A key leadership role with significant impact on the company’s growth and direction.
• Significant opportunities for career growth and exposure.
• Be part of a collaborative, innovative, and tight‑knit team that thrives in a fast‑paced and fun environment.

Wise Wolves is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.