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Technical Support IT Support

Remote Tech Support Specialist for SaaS Hosts

Remote / Online - Candidates ideally in
Champaign, Champaign County, Illinois, 61820, USA
Listing for: Magic, Inc
Remote/Work from Home position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    Technical Support, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Magic, Inc is seeking a Technical Support Specialist for a freelance, remote role. The ideal candidate will provide troubleshooting via live chat for our SaaS platform aimed at property management. This role requires a proactive and detail-oriented individual capable of assisting users with technical issues related to short-term rental operations. Applicants should have at least 1 year of experience in technical support, native-level English proficiency, and flexibility to work weekends, especially APAC or EU time zones.
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