Remote Client Support Specialist
Richmond, Henrico County, Virginia, 23214, USA
Listed on 2026-06-06
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IT/Tech
HelpDesk/Support -
Customer Service/HelpDesk
Bilingual, HelpDesk/Support
AO Globe Life is actively hiring professionals who are ready to step into a fully remote, people-focused career with long-term growth potential.
If you’ve worked in customer service, retail, hospitality, healthcare, or another client-facing role, this opportunity allows you to apply your experience in a more structured, growth-oriented environment.
With inbound client interest, hands-on training, and ongoing mentorship, you’ll have the support needed to succeed while building a meaningful career from home.
What You’ll Be DoingMeet with clients virtually using Zoom
Walk individuals and families through available programs
Answer questions and guide clients through next steps
Support clients through onboarding and ongoing communication
Maintain simple digital records and follow-up
Deliver a professional, client-first experience
Participate in training, mentorship, and development sessions
100% remote — eliminate commuting and gain flexibility
Clients have already requested information
Transfer your existing skills into a new career path
Structured training and consistent mentorship
Clear advancement pathways into leadership roles
Long-term growth supported by performance
Strong communication and interpersonal skills
Organized and comfortable using digital platforms
Self-motivated professionals who work well independently
Experience in customer-facing roles (preferred, not required)
Must be authorized to work in the United States
Reliable internet and a Windows-based computer with webcam
For more than 70 years, AO Globe Life has supported working families nationwide through partnerships with unions, credit unions, and veteran organizations. Our remote-first model focuses on service, mentorship, and long-term career development.
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