Strategic Communications Lead | Houston, TX; Remote

Position: 14390 - Strategic Communications Lead | Houston, TX (Remote)
Together we change lives.

Kelly is a team of experts driven by our belief that the impact of the right person in the right job is limitless.

No matter where you are in your career journey you can apply your knowledge and passion to move people, organizations, and communities forward. You'll have opportunities to grow your expertise and capabilities, both professionally and personally. As a team we celebrate inclusion, caring and collaboration. As a company we value your contribution, we work with integrity, and we always put people first - so your impact really will change lives.

Kelly

OCG is partnering with a Fortune 50 energy client on a large-scale enterprise transformation program. We are seeking a Sr Change Management Consultant to lead strategic communications across the program. You will develop and drive the communication and change management strategy, ensuring all stakeholders - including HR leadership, Procurement, hiring managers, suppliers, and contingent workers - understand upcoming changes, their impacts, and the actions required of them.

Our Sr Change Management Consultant is accountable for:

* Developing and recommending communication strategies including stakeholder personas, messaging frameworks, channel mix, and timing aligned to program milestones and releases

* Creating and maintaining communication plans and roadmaps, partnering with program leadership and the central communications team to ensure consistency and a unified voice

* Developing and delivering targeted communications (emails, presentations, updates) tailored to diverse stakeholder groups

* Leading the redesign and ongoing evolution of the program's stakeholder-facing site: rationalizing content, simplifying navigation, and improving the user experience

* Evaluating how communication channels work together and defining the role of each within the broader communications ecosystem

* Delivering stakeholder presentations and developing supplemental training materials to reinforce key changes and support readiness

* Defining and tracking communication effectiveness measures; gathering stakeholder feedback and adjusting strategies based on insights

* Proactively identifying communication risks, gaps, and stakeholder impacts; recommending mitigation strategies and additional interventions

* Coordinating across stakeholders to gather system updates, business context, and operational details; synthesizing inputs into clear, audience-appropriate messaging

Essential Skills, Knowledge & Experiences:

* 5+ years of experience in change management, strategic communications, or stakeholder engagement within large-scale programs

* Proven ability to develop communication strategies and plans for complex, multi-stakeholder transformation initiatives

* Experience creating and delivering targeted communications across multiple channels and audience segments

* Track record of leading content strategy or site redesign efforts to improve stakeholder experience

* Proficiency in change management methodologies such as ADKAR, Prosci, or Kotter's 8-Step Process

* Experience with content management platforms (e.g., SharePoint, Service Now) for stakeholder-facing site management

* Exceptional written and verbal communication skills with the ability to tailor messaging from frontline workers to senior executives

* Strategic thinker who connects communication plans to program objectives and business outcomes

* Highly organized with the ability to manage multiple concurrent deliverables across stakeholder groups

* Collaborative and relationship-driven, with a natural ability to coordinate across diverse teams

Preferred Experience:

* Prosci or equivalent change management certification

* Experience in Managed Service Provider (MSP) or contingent workforce programs

* Background in communications for ERP, VMS, or workforce management system rollouts

* Knowledge of HTML, SharePoint, or Service Now for supporting site updates

* Experience with UX writing, information architecture, or user-centered content design

Base pay range for this position is $73,875 - $98,500 per year. Final annual compensation will be based on experience and may vary by geographic location.

Total compensation package including benefits as applicable to the position - understanding that each person has unique professional and personal needs focused on your total well-being.  Explore our range of benefits at:
Kelly Services | People Regular Staff

Kelly is an equal opportunity employer committed to employing a diverse, equitable and inclusive workforce, including, but not limited to, race, gender, individuals with disabilities, protected veterans, sexual orientation, and gender identity. Equal Employment Opportunity is The Law.

Haven't found what you were looking for?

Join our Talent Community and get updates about new openings.