VE Sr. Site Reliability Engineer Vertafore • Denver · Denver

Position: VE Sr. Site Reliability Engineer Vertafore •  Denver · Denver
# Sr. Site Reliability Engineer### Job summary

Denver

Engineering### Work model

Hybrid2 days agoJob description**$110,000 - $145,000 / year Bonus
** Vertafore is a leading technology company whose innovative software solutions are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move Insur Tech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

We are seeking a Senior Site Reliability Engineer to own the reliability, scalability, performance, and operational integrity of critical production services. This role is accountable for the full-service lifecycle, from design and deployment readiness through production operations, incident response, and continuous improvement. Reliability is a core engineering responsibility, requiring strong software engineering skills and autonomous operation across AWS, hybrid data centers, and customer-hosted environments.##

Roles and Responsibilities
* Own production services end to end. Accountable for reliability, availability, scalability, performance, and operational health.
* Define and manage SLIs and SLOs, using error budgets to guide delivery decisions.
* Influence of service and system design to improve fault tolerance, observability and operational sustainability.
* Debug complex production issues across application code, services and infrastructure using software engineering practices.
* Perform root cause analysis using logs, metrics, traces, and code-level investigation.
* Build automation and self-healing mechanisms to prevent repeat failures.
* Execute production changes (patching, certificate management, software releases) with safety, automation, and observability.
* Design and operate production observability aligned to service health and customer impact.
* Lead and participate in incident response, for high-severity events.
* Collaborate with engineering, product, architecture, and operations teams.
* Operate with autonomy and sound judgment in reliability decisions.## Qualifications & Requirements
* 8 years of hands-on Site Reliability Engineering or reliability-focused engineering experience with end-to-end service ownership.
* Proven operation at a senior engineering scope with accountability for reliability outcomes.
* Strong software engineering skills in C#, .NET, Java, Python, React, or similar technologies.
* Practical experience applying SRE principles (SLIs, SLOs, error budgets).
* Hands-on experience with AWS, Kubernetes, CI/CD, infrastructure as code and hybrid environments.
* Strong knowledge of Linux and Windows systems, application platforms and relational databases.
* Bachelor's or master's degree in computer science or equivalent experience.
* Participation in an on-call rotation; flexible hours as required.### Knowledge, Skills, and Abilities
* A fast learner and problem solver.
* Ability to document procedures and meet deadlines.
* Good communication skills; able to deliver messages effectively to technical and non-technical audiences.
* Able to comply with processes and procedures.
* Able to maintain professional composure in any situation.
* Flexible in working extended hours on occasions or as required.
* Exposure in the insurance industry is desired but not mandatory.
* Driven to improve, personally and professionally.
* Operate best in a fast-paced, flexible work environment with ability to work in a team.### Additional Requirements
* High speed internet to accommodate working from home needs.
* Occasional travel to our office location is required.
* Occasional lifting and/or moving up to 10 pounds.
* Frequent repetitive hand and arm movements required to operate a computer.
* Specific vision abilities required by this job include close vision.
* Frequent sitting and/or standing.## The Vertafore Story Over the past 50 years, Vertafore has advanced the entire insurance distribution channel with the best software solutions in the industry. Today, we're proud to say hundreds of thousands of Vertafore users rely on our solutions to write business faster, reduce costs, and fuel growth by increasing collaboration and streamlining processes.## The Vertafore Way Insurance is about relationships, and technology should make those relationships stronger.

We focus on our customers, becoming better every day, and delivering results.
* ** Bias to Action:
** We're united by an innate drive to take action and make a difference.
* ** Win Together:
** We work together as one team, showing empathy and respect.
* ** Show Up Curious:
** We work to…