Senior DevOps Site Reliability Engineer Information Technology North Andover, MA

Job Description

TSD Mobility Solutions, an affiliate of Reynolds and Reynolds, is seeking a Senior Dev Ops Site Reliability Engineer to join our team and play a key role in the reliability, automation, and delivery of our software products. You’ll work across a diverse environment — including AWS cloud infrastructure and on-premises data center deployments — with a focus on building and maintaining the automated pipelines that keep our software moving safely and efficiently.

If you thrive in a collaborative environment and love solving complex delivery challenges, we’d love to hear from you!

• Design, build, and maintain CI/CD pipelines using Jenkins to automate build and deployment workflows across multiple products
• Manage and optimize cloud infrastructure on AWS, including EC2, S3, RDS, Lambda, VPCs, IAM, and related services
• Develop and maintain automated deployment pipelines targeting both on-premises data center environments and AWS cloud infrastructure, including Windows IIS and Linux-based systems
• Partner closely with development teams to improve deployment processes, system reliability, and performance
• Track and manage infrastructure work and project delivery through Azure Dev Ops
• Drive automation initiatives to reduce manual toil and improve consistency across environments
• Contribute to incident response, root cause analysis, and long-term reliability improvements
• Mentor junior team members and help shape Dev Ops best practices across the organization

On the job training.

• 5+ years of experience in a Dev Ops, infrastructure, or site reliability engineering role
• Hands‑on experience with AWS services and cloud infrastructure management
• Experience building and managing automated deployment pipelines to both on-premises and cloud environments
• Proficiency deploying and managing applications on Windows Server / IIS, including configuration, app pools, and deployment automation
• Solid working knowledge of Linux system administration, including process management, file systems, permissions, and shell environments
• Proficiency with Jenkins for build automation and deployment pipelines
• Experience using Azure Dev Ops for project tracking and workflow management
• Solid scripting skills in Bash, Python, and Power Shell
• Familiarity with infrastructure-as-code and configuration management tools such as Terraform or Ansible
• Strong understanding of networking and security fundamentals as they relate to deployment pipelines
• Excellent communication skills and a collaborative approach to problem‑solving
• Experience automating IIS deployments using tools such as Web Deploy (MSDeploy) or Power Shell DSC (preferred)
• Experience with containerization technologies such as Docker and Kubernetes (preferred)
• AWS certifications (Solutions Architect, Dev Ops Engineer, etc.) (preferred)
• Familiarity with monitoring and observability tools (Datadog, Grafana, Cloud Watch, etc.) (preferred)

• Medical, dental, vision, life insurance, and a health savings account
• 401(k) with up to 6% matching
• Professional development and training
• Promotion from within
• Reynolds offers a hybrid work schedule, based on position eligibility. Following completion of your training period, eligible associates may work-from-home up to two days per week.
• Paid vacation and sick days
• Eight paid holidays
• Referral bonuses
• Reynolds promotes a healthy lifestyle by providing a non‑smoking environment
• Reynolds and Reynolds is an equal opportunity employer