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Remote Tier 1 Help Desk Agent: User Support Pro
Remote / Online - Candidates ideally in
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listed on 2026-06-06
Oak Ridge, Anderson County, Tennessee, 37830, USA
Listing for:
Apex Systems
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Apex Systems is seeking a Tier 1 Help Desk Agent to provide essential technical support to internal users in a remote setting. This role will focus on enhancing user productivity by addressing technical issues and providing customer-focused service.
The ideal candidate should have a high school diploma and experience in help desk support, with proficiency in Microsoft 365 and hardware troubleshooting. Technical certifications such as CompTIA A+ are preferred but not mandatory.
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