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Remote IT Service Desk Manager; ITIL Lead
Remote / Online - Candidates ideally in
Joliet, Will County, Illinois, 60431, USA
Listed on 2026-06-06
Joliet, Will County, Illinois, 60431, USA
Listing for:
Cannabis Company
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Project Manager, Systems Administrator
Job Description & How to Apply Below
Cannabis Company is seeking a Service Desk Manager in Chicago to lead IT support operations. The role involves managing a team to ensure efficient resolution of technical issues and optimal user experience based on ITIL best practices.
The successful candidate will need at least 4 years of IT service management experience, including 2 years in a leadership role, and be skilled in managing multiple projects. The position requires night and weekend support, with a preference for candidates in the Chicagoland area.
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