Salesforce Solution Architect, Data & AI Remote - Canada; Alberta, British Columbia, Ontario

Why Neura Flash, Part of Accenture:

At Neura Flash, Part of Accenture, we are redefining the future of business through the power of AI and groundbreaking technologies like Agentforce. As a trusted leader in AI, Amazon, and Salesforce innovation, we craft intelligent solutions—integrating Salesforce Einstein, Service Cloud Voice, Amazon Connect, Agentforce and more—to revolutionize workflows, elevate customer experiences, and deliver tangible results. From conversational AI to predictive analytics, we empower organizations to stay ahead in an ever-evolving digital landscape with cutting-edge, tailored strategies.

We are proud to be creating the future of generative AI and AI agents. Salesforce has launched Agentforce, and Neura Flash, Part of Accenture, was selected as the only partner for the private beta prior to launch. Post-launch, we’ve earned the distinction of being Salesforce’s #1 partner for Agentforce, reinforcing our role as pioneers in this transformative space.

Be part of the Neura Flash, Part of Accenture journey and help shape the next wave of AI-powered transformation. Here, you’ll collaborate with trailblazing experts who are passionate about pushing boundaries and leveraging technologies like Agentforce to create impactful customer outcomes. Whether you're developing advanced AI-powered bots, streamlining business operations, or building solutions using the latest generative AI technologies, your work will drive innovation  you’re ready to make your mark in the AI space, Neura Flash, Part of Accenture is the place for you.

As a Solution Architect, Data & AI, you will be responsible for driving the solution for and shaping Data 360 and AI-powered experiences that deliver impactful business value to our clients. You'll work with our talented AI and Data team to make significant contributions to our success and delight customers.

This position blends discovery, solution design, and architecture with a strong consultative, customer-facing focus—translating business requirements into well-architected Data 360 and Agentforce solutions and tying outcomes to measurable business value.

• Provide industry best practices and serve as a trusted client advisor on customer data strategy and AI.
• Drive requirement gathering and serve as the Salesforce Data 360 platform expert.
• Lead discovery and architecture of customer data strategies, ensuring alignment between business goals, data models, and AI-driven use cases.
• Assess existing data ecosystems—legacy data warehouses, cloud platforms, and integrations—to define the optimal Data 360 architecture and migration strategy.
• Design scalable, secure data architectures—defining DLOs, DMOs, identity resolution strategies, and real-time data activation patterns.
• Work with clients to build out their strategy and roadmap, enabling both quick wins and longer-term strategic goals.
• Demonstrate how Data 360 unlocks value across Neura Flash's Solution Groups including Revenue, Service, Field Service, Digital Experiences, Marketing, and Agentforce use cases.
• Translate business requirements into well-architected solutions and provide input on detailed design specifications and project plans.
• Tie outcomes to business value (return on investment) through storytelling.
• Coach and mentor junior technical and functional team members, and follow new Salesforce product and technical capabilities.

• 3+ years in a customer-facing technical consulting, enterprise architecture, or business process mapping role
• 5+ years of CRM or data platform industry experience
• Ability to drive requirement gathering and lead discovery workshops
• Ability to understand & recommend optimal architectural patterns to optimize consumption with Data 360 & Agentforce.
• Hands-on experience architecting and implementing Salesforce Data 360 as a CDP, Predictive & Generative Capabilities eg. RAG, Search Index Configuration, Data Ingestion
• Understanding of data modeling, identity resolution, segmentation, and activation concepts
• Proven ability to design and optimize business processes and data flows across disparate systems
• Ability to tie outcomes to business value…