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Remote Incident & Problem Manager - Tier II

Remote / Online - Candidates ideally in
Midwest City, Oklahoma County, Oklahoma, USA
Listing for: F3 Design
Remote/Work from Home position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    IT Support, IT Project Manager
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
F3 Design is seeking a Service Desk Manager - Tier II to lead their Managed Services team. This remote role involves overseeing incident lifecycle management, mentoring a distributed team, and ensuring exceptional service continuity. The ideal candidate will have over 3 years in IT support leadership and strong technical skills in systems and cloud platforms. Additional responsibilities include driving continual improvement and managing client relationships effectively.
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