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Remote Tier 1 Support Technician — ServiceNow & Zendesk
Remote / Online - Candidates ideally in
Pawtucket, Providence County, Rhode Island, 02860, USA
Listed on 2026-06-06
Pawtucket, Providence County, Rhode Island, 02860, USA
Listing for:
Hypori
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Hypori, Inc. is looking for a Skill Bridge participant to join their Customer Support team. This role involves assisting with Tier 1 support activities using Service Now and Zendesk, providing hands-on exposure to enterprise support operations and troubleshooting with light AWS concepts.
The ideal candidate will shadow support staff, learn about documenting requests, and contribute to support documentation. A strong commitment to quality and clear communication is essential.
The role is remote, providing a great opportunity to gain experience in a high-growth cybersecurity SaaS company.
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