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Remote Tier 3 Technical Support Specialist
Job Description & How to Apply Below
Turnitin, LLC. is seeking a Technical Support Representative, Tier 3 for a remote position. This role focuses on managing Tier 1 and 2 escalations, ensuring high-quality customer interactions, and direct support for our ISV clients.
The ideal candidate will excel at translating technical jargon, utilize SQL and command line tools, and build relationships with both customers and engineering teams. The expected annual salary ranges from $57,300 to $95,500, and this position is bonus eligible.
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