Senior IT Project Manager

The Executive Office of Technology Services and Security (EOTSS) is the lead enterprise technology organization for the Commonwealth of Massachusetts. Charged with driving the ongoing alignment of business and technology across the Commonwealth’s Executive Branch, EOTSS oversees and manages the enterprise technology, digital infrastructure and services, as well as the Commonwealth Security Operations Center and an enterprise Standard Operating Environment that includes an information security and risk management framework for over 125 state agencies and over 43,000 state employees.

We directly serve our constituents by providing digital services and tools that enable taxpayers, drivers, businesses, visitors, families and other citizens to do business with the Commonwealth in a way that makes every interaction with government easier, faster, and more secure.

We provide technology leadership across the Commonwealth to enhance the quality of public service and foster positive community outcomes.

EOTSS is seeking a highly adaptable Senior IT Project Manager to support a range of complex, high-impact technology initiatives.

This is not a traditional project management role. We are looking for a strategic operator – someone who can step into evolving, ambiguous environments and quickly bring structure, alignment, and forward momentum. You will be deployed across initiatives based on organizational need, often working with large, cross‑functional stakeholder groups and shifting priorities.

The ideal candidate thrives in complexity, leads through change, and is equally comfortable shaping a problem as they are executing against it.

• Enjoys being dropped into complex situations and figuring things out
• Thrives in fast‑moving, evolving environments
• Wants exposure to a wide range of high‑impact initiatives
• Is motivated by driving real change—not just managing timelines

The work location for this role will be alternating between two EOTSS office locations:

• One Ashburton Place, Boston, Massachusetts 02108
• 200 Arlington Street, Chelsea, Massachusetts 02150

The work schedule for this position is Monday through Friday, 9:00AM – 5:00PM EST
. This position is expected to follow a hybrid model of reporting to work that combines in‑office workdays and work from home days as needed. Occasional local travel may be required.

All offers of employment into this position are conditional and subject to passing a Massachusetts Criminal Background Check (CORI), a security clearance consistent with IRS and/or public safety requirements, and required security training.

• Drive delivery of large‑scale, high‑visibility IT initiatives aligned to Commonwealth priorities
• Quickly ramp up on new projects, domains, and stakeholder environments with minimal onboarding
• Bring structure and clarity to ambiguous or evolving initiatives
• Own outcomes, not just execution

• Manage multiple initiatives or transition between projects as priorities shift
• Define scope, governance, and delivery approach in environments where processes may not yet be established
• Maintain progress and alignment despite changing requirements and competing demands

• Lead change management efforts across people, process, and technology
• Develop and execute stakeholder engagement, communication, and adoption strategies
• Identify and mitigate resistance, ensuring successful implementation and sustained outcomes

• Build alignment across diverse stakeholders including executive leadership, technical teams, vendors, and business partners
• Influence without direct authority in a highly matrixed organization
• Manage competing priorities and facilitate decision‑making across groups with differing perspectives

• Translate loosely defined ideas or business needs into structured plans and actionable deliverables
• Partner with leadership to define success metrics, scope, and execution strategy
• Ensure technical and business alignment while…