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Tier 2 Help Desk Specialist – ACE Trade Platform; Remote
Remote / Online - Candidates ideally in
Orlando, Orange County, Florida, 32885, USA
Listed on 2026-06-06
Orlando, Orange County, Florida, 32885, USA
Listing for:
Lynn Rodens
Full Time, Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Lynn Rodens is seeking an ACE Account Service Desk Specialist II to provide Tier 2 support for the Automated Commercial Environment (ACE) platform. This full-time role is hybrid, based in Orlando, FL, and primarily remote. You will assist government agencies and trade partners with technical issues and account-related processes.
Qualified candidates should have at least 2 years of IT help desk experience, bilingual fluency in English and Spanish, and strong troubleshooting skills. The position offers a unique opportunity to support critical trade and customs operations.
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