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IT Support Systems Administrator

Genesys Cloud CX Admin & Support Engineer — Remote

Remote / Online - Candidates ideally in
Sioux City, Woodbury County, Iowa, 51101, USA
Listing for: Glansa Associates
Remote/Work from Home position
Listed on 2026-06-06
Job specializations:
  • IT/Tech
    IT Support, Systems Administrator
Salary/Wage Range or Industry Benchmark: 80000 - 100000 USD Yearly USD 80000.00 100000.00 YEAR
Job Description & How to Apply Below
A technology solutions firm is seeking a Genesys Cloud CX Administrator / Support Engineer to provide operational support and day-to-day management of the Genesys Cloud CX platform. The role involves user administration, IVR routing enhancements, and end-user support, ensuring timely resolution of incidents per defined SLAs. The ideal candidate will have experience in Genesys Cloud CX administration and strong troubleshooting skills, ready to thrive in a fast-paced environment.
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