Sr Software Engineer; DevOps - Apigee

Sr Software Engineer (Dev Ops) This role works in our Phoenix Home Office. Visa sponsorship is not available for this role. Position Overview

We are seeking a skilled and motivated Senior Software Engineer to join our Pet Smart Technology team. This role plays a key part in enabling secure, scalable, and reliable API delivery across technology.

The ideal candidate brings deep hands-on experience with Apigee, along with strong software engineering and Dev Ops expertise. This team member will partner closely with engineering teams to guide API design, support application development and ensure platform alignment throughout the software delivery lifecycle.

• Serve as the Apigee and API platform SME, providing guidance, standards and best practices to engineering teams across technology.
• Manage and support the Apigee platform, including configuration, policy development, routing, security, traffic management and monitoring.
• Ensure API platform stability, scalability, performance and security.
• Lead troubleshooting and incident response for Apigee and platform level API issues, driving root cause analysis and continuous improvement.
• Provide hands-on support across development, testing and production environments.
• Integrate Apigee with GCP services, CI/CD tooling, and automation frameworks.
• Collaborate with engineering and infrastructure teams to automate provisioning, deployments and platform ops.
• Support observability, monitoring, and logging for APIs and platform services.
• Promote best practices in API management, Dev Ops, security and cloud ops.

• 4+ years of experience in software engineering, API platform, or Dev Ops roles.
• Strong hands-on experience with Apigee (proxy development, policies, security, routing, troubleshooting) and working knowledge of JavaScript, Python, or C# to support API policies, automation, and CI/CD workflows.
• Experience supporting enterprise scale API platforms.
• Solid understanding of CI/CD concepts with pipeline implementation experience.
• Excellent communication skills and ability to work effectively across teams.

Preferred:

• Experience with API development
• Kubernetes experience (GKE preferred)
• Experience with Git Hub Actions or similar CI/CD tools.
• Familiarity with observability and monitoring tools
• Experience with API gateways, service mesh and modern API practices

Behavioral Traits:

• Naturally curious and motivated to understand how systems work.
• Proactive, self-motivated and comfortable taking ownership of platform responsibilities.
• Creative thinker who enjoys solutioning complex challenges.
• Strong communicator and team player with the ability to work across functional teams.

• This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.
• Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.
• On-site presence in accordance with our Flex Smart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.

This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. Pet Smart retains the right to change or assign other required job duties to this position.

Our home office offers outstanding amenities in a fun and rewarding workplace including:

• Pet-friendly environment
  , bring your pets to work and enjoy the on-site dog park!
• On
  - Site Events & Adoptions
  , enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, and holiday festivals
• Top Dog gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
• Sit & Stay Café serving fresh breakfast and lunch options, snacks, and more
• Lil Paws NAEYC-accredited onsite childcare facility providing high-quality early education
• Paid Volunteer Opportunities to spend time doing good for causes close to heart
• Print Center and Business Services
  , Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more

Pet Smart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.