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Remote Tier 2 Support Manager - SaaS Escalations
Remote / Online - Candidates ideally in
Plano, Collin County, Texas, 75023, USA
Listed on 2026-06-06
Plano, Collin County, Texas, 75023, USA
Listing for:
Accruent
Remote/Work from Home
position Listed on 2026-06-06
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Accruent in Austin, TX is seeking a Customer Support Manager-Tier 2 to lead a team of technical support engineers. You will be responsible for resolving complex customer issues and ensuring high performance among team members.
The ideal candidate will have over 5 years of experience in technical support roles, strong troubleshooting skills, and proficiency with support tools like Jira and Salesforce. Competitive salary and bonus opportunities are included.
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