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Remote Technical Support Engineer - Escalations & Debugging
Remote / Online - Candidates ideally in
West Des Moines, Polk County, Iowa, 50265, USA
Listed on 2026-06-07
West Des Moines, Polk County, Iowa, 50265, USA
Listing for:
Turnitin, LLC
Full Time, Remote/Work from Home
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Technical Support, IT Support
Job Description & How to Apply Below
Turnitin, LLC is seeking a Technical Support Representative to work remotely in a full-time capacity. You will manage escalated technical issues and collaborate with engineering teams to enhance the support experience for end users.
Your responsibilities will include triaging escalations from support teams, maintaining case quality, and translating technical information for customers. The role demands proficiency in SQL and experience with tools like Postman and Docker.
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