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Remote Level 2 Support Specialist — SaaS & API Expert
Remote / Online - Candidates ideally in
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listed on 2026-06-07
Gaithersburg, Montgomery County, Maryland, 20883, USA
Listing for:
Harris Computer
Remote/Work from Home
position Listed on 2026-06-07
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
Harris Computer is seeking a Level 2 Support Specialist who can effectively resolve complex client issues and deliver excellent customer service. This remote position allows for candidates from the US and Canada, and it requires a candidate with strong problem-solving skills and the ability to work independently.
The role involves diagnosing application-related problems, responding to client inquiries, and documenting support requests. A Bachelor's degree in computer science or related field, along with a minimum of 2 years in customer service or technical support, is required.
Additionally, Harris offers 3 weeks' vacation, comprehensive health benefits, and competitive compensation in the range of $55K – $65K annually.
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