Technical Communications and Data Analyst

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We are seeking a Technical Communications & Data Analyst to support operational processes, data management, and internal communications.

This role is ideal for a highly organized and adaptable professional who can work across disciplines; combining technical writing, data analysis, and process improvement.

The ideal candidate brings strong communication skills, analytical thinking, and an interest in using AI tools and automation to improve efficiency and team performance.

The Technical Communications and Data Analyst blends the skills of a data analyst with those of a technical communications professional, ensuring that data is not only accurate and insightful but also effectively communicated to stakeholders.

Location:

Louisville, KY (Preferred)

Other Locations:
Chicago, IL;
Dallas, TX;
Nashville, TN;
New York, NY;
Tampa, FL;
Washington, DC

Work Type:
Primarily Remote (Hybrid as needed)

You must be authorized to work in the US without Humana sponsorship as Humana will not provide work visa sponsorship at any point in time for this position.

Key Responsibilities:

Data Analysis & Insights

* Has ownership, maintenance, and collection responsibility for data assets in the functional production support process

* Collect, clean, and analyze data from multiple sources using tools like SQL, Excel, Python, or Tableau

* Identify patterns, trends, and correlations to support descriptive, diagnostic, predictive, and prescriptive analytics

Technical Communications

* Assist with creation of branding, communication, and training materials

* Translate complex data findings into clear, concise, communications for diverse audiences

* Develop and maintain digital asset libraries (e.g., multimedia content, documents) for easy retrieval and reuse

Skills &

Qualifications:

Analytical

Skills:

Proficiency in data analysis tools (SQL, Excel, Python, Tableau), statistical methods, and visualization software.

Technical

Skills:

Demonstrated familiarity with AI concepts and how they are applied in an organization, such as but not limited to:

* Programming (Python mainly)

* Num Py, Pandas, Sci Py

* Clean code, debugging, version control (Git)

* Machine Learning Basics

* Supervised & unsupervised learning

* Regression, classification, clustering

* Model evaluation (accuracy, precision, recall, etc.)

* Data Handling & Preprocessing

* Data cleaning, transformation

* Feature engineering

* Working with structured + unstructured data

* Familiarity with Technology Business Management (TBM), Apptio, or IT Finance helpful, but not required

Communication

Skills:

Strong written, verbal, and visual communication, ability to explain technical concepts to non-technical audiences. Ability to story tell: to write and speak clearly to inform diverse audiences.

* Experience with SharePoint and Power Point

* Proficiency in Microsoft Excel (data organization, formulas, basic analysis)

* Highly organized with strong attention to detail

Organizational

Skills:

Ability to manage multiple projects, maintain accurate records, and follow documentation standards with strong attention to detail.

Experience:

* 1-3 years in data, financial, or systems analysis

* A degree in Computer Science, Math, Statistics, or Business strongly preferred

* Experience creating documentation, training materials, or process guides

* Familiarity with process improvement methodologies

* Experience working in cross-functional or multidisciplinary teams

Work Environment

* Remote-first with flexibility

* Occasional in-person collaboration as needed

* Preference for candidates based in or near Louisville, KY. Other Locations:
Chicago, IL;
Dallas, TX;
Nashville, TN;
New York, NY;
Tampa, FL;
Washington, DC

Additional Information

This role is designed for a versatile professional who enjoys blending communication, data, and operations while contributing to a collaborative and evolving environment.

Use your skills to make an impact

Why Humana?

You'll experience the following perks as a full-time Humana employee:

Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:

* Health benefits effective day 1

* Paid time off, holidays, volunteer time and jury duty pay

* Recognition pay

* 401(k) retirement savings plan with employer match

* Tuition assistance

* Scholarships for eligible dependents

* Parental and caregiver leave

* Employee charity matching program

* Network Resource Groups (NRGs)

* Career development opportunities

Interview Format:

As part of our hiring process for this opportunity, we will be using an interviewing technology called Hire Vue to enhance our hiring and decision-making ability. Hire Vue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.

Work-At-Home Requirements

To ensure Home or Hybrid Home/Office employees'…