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Remote Education Tech Support Specialist; Tier 1
Remote / Online - Candidates ideally in
Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listed on 2026-06-08
Kenai, Kenai Peninsula Borough, Alaska, 99611, USA
Listing for:
Follett Software, LLC
Remote/Work from Home
position Listed on 2026-06-08
Job specializations:
-
IT/Tech
Technical Support, IT Support, HelpDesk/Support
Job Description & How to Apply Below
Follett Software, LLC is seeking a Technical Support Specialist (Tier
1) for remote work. This role involves providing product and technical support to our customers, addressing their questions, and ensuring a positive experience with our products.
Ideal candidates will have a Bachelor's in Computer Science or a related field and experience in technical support or customer service. Excellent communication skills and proficiency in CRM software are essential.
Additional benefits include subsidized healthcare plans and robust Paid Time Off.
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