Cloud Engineer Datadog SME Latam

Cloud Engineer – Observability & Datadog SME (Full-Time, Remote)

We are looking for a hands-on Cloud Engineer with prior experience in observability to join us in the Digital Ops team. The team designs, deploys and operates 150+ cloud services to increase the adoption of digital technologies internally and with our customers. As the focus areas of this role is observability you will need to possess comprehensive knowledge of concepts of observability and practical experience in Datadog.

Additionally, we expect you to have knowledge of Azure cloud technologies, Kubernetes, Terraform, and CI/CD. You will be working closely with cross-functional development teams using agile methodologies and tools.

Start date:

February 2026
• Contract type:
Full-Time, Remote, Contractor
• Work hours and location: 7.30 am to 4.30 PM PST – Open to Professionals living in LATAM

Own the observability parts of the cloud architecture and production operations of our digital cloud services spanning multiple continents. Define ways of working, runbooks, and training materials. Be the subject matter expert on observability – operate and leverage our observability platform to monitor and alert on operational issues. Work in a hybrid team of highly skilled Dev Ops/SRE engineers and cross-functional development teams.

As a member of an Agile team, attend all sprint ceremonies, estimate and track work items promptly and accurately. Support development teams in the setup, release, and operations of services in non-production and production environments. Document Dev Ops processes and write runbooks. Identify and implement new ways of working with the focus on automation and reducing unnecessary and repetitive work.

Be on-call to triage and resolve production incidents, escalating incidents to other tiers, acting as incident commander, and running post-mortems. Set, meet and report on targets for operational excellence, performance, reliability, security and costs.

2+ years of experience in Datadog products including configuration and cost management. 3+ years hands‑on experience in a Dev Ops/SRE role. Practical experience in Azure, Kubernetes, Terraform, Git Ops, Docker. Practical experience in ArgoCD, CI/CD w/Azure Dev Ops, Databricks, SQL is preferred but not mandatory. Proven experience in operating and managing customer‑facing cloud solutions involving observability, 24x7 support, performance and cost optimizations, tracking and meeting SLAs.

Experience working in remote teams independently, ready to speak up and ask for help, and able to follow processes to track work and complete tasks. Hands‑on development experience in evaluating and building Dev Ops/SRE tooling (e.g. automation) to remove toil. Relevant industry certifications (e.g. ITIL, Cloud architecture) are a great asset.

People first culture. Excellent compensation. Hardware setup for working from home. Agile methodologies. Diverse and multicultural work environment. Training allowances.