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Senior Director, AI Strategy & Customer Service; Remote

Remote / Online - Candidates ideally in
Oshkosh, Winnebago County, Wisconsin, 54901, USA
Listing for: Gartner
Remote/Work from Home position
Listed on 2026-06-09
Job specializations:
  • IT/Tech
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below
Position: Senior Director, AI Strategy & Customer Service (Remote)

Gartner is seeking a Senior Director Analyst to support clients in shaping their customer service and support AI strategies. This role involves advising executives on AI technologies, leading transformation initiatives, and producing insightful research deliverables.

The ideal candidate should have over 12 years of experience and deep knowledge of customer service operations, including AI implementation from industry-leading vendors. Gartner offers competitive compensation and a range of benefits.

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Position Requirements
10+ Years work experience
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