Site Reliability Engineer

Charlotte, NC

Competitive, based on experience

We are seeking a highly skilled and experienced professional to join our team as a Site Reliability Engineer III. This role involves collaborating with cross-functional teams to ensure the reliability and performance of critical systems. The ideal candidate will have a strong technical background and a passion for improving system efficiency and reliability.

• Experience with APM tools such as Dyna Trace.
• Familiarity with cloud platforms like AWS, Azure, or Google Cloud.
• Knowledge of containerization technologies (Docker, Kubernetes) and orchestration tools.
• Knowledge in monitoring and logging tools such as Prometheus, Grafana, ELK stack, or Splunk.
• Prior experience designing and supporting Enterprise applications.

• Expertise in APM tools, i.e., Dyna Trace.
• Strong problem-solving and troubleshooting skills, with the ability to analyze and resolve complex technical issues.
• Excellent communication and collaboration skills to work effectively with cross-functional teams.
• Understanding of networking principles and protocols (TCP/IP, HTTP, DNS, etc.).
• Strong attention to detail and ability to work in a fast-paced, dynamic environment.
• Prior work experience at client or in client's industry.
• Applicants must be able to work directly for Artech on W2.
• Bachelor's degree in Computer Science, Engineering, or a related field (or equivalent experience).
• Strong knowledge of Linux/Unix systems and command line tools.
• Proficiency in scripting languages such as Python, Shell, or Perl.

• Collaborate with cross-functional teams to define and establish service level objectives (SLOs) and service level agreements (SLAs) for critical systems.
• Monitor systems and applications, proactively identifying and resolving any performance bottlenecks or availability issues.
• Develop and maintain monitoring tools, alerts, and dashboards to provide visibility into system health and performance.
• Conduct post-incident analyses to identify root causes and implement preventive measures to avoid future incidents.
• Automate repetitive tasks and processes to improve efficiency and reduce manual intervention.
• Create and maintain documentation for system architecture, configuration, and troubleshooting procedures.
• Collaborate with development teams to implement and deploy new features and enhancements, ensuring they meet reliability and performance standards.

• Comprehensive health, dental, and vision insurance.
• Flexible work schedule and remote work options.
• Opportunities for professional growth and development.

For immediate consideration please click APPLY to begin the screening process.