Director, DFIR; Remote

Surefire Cyber is redefining the incident response model by delivering a swifter, stronger response to cyber incidents such as ransomware, email compromise, malware, data theft, and other threats. Our client‑centric approach reduces stress and provides clients the confidence needed to prepare, respond, and recover from cyber incidents – and fortify their cyber resilience after an event.

Surefire Cyber’s approach and delivery are designed by industry veterans who have worked shoulder‑to‑shoulder with law firms, insurance carriers, brokers, law enforcement, and impacted organizations in responding to cyber incidents. We are marshaling this experience to address the industry’s persistent challenges of efficiency, predictability, and transparency

Location:

Remote, USA

Role:
Full time / Exempt

Compensation: $185K-$200K

You are an accomplished cybersecurity professional well‑versed in digital forensics and incident response (DFIR), and incident management. Your expertise displays your ability to manage challenging and dynamic consulting environments, where you excel in addressing advanced cybersecurity issues. Thriving under pressure, you consistently exhibit professionalism and are adept at performing risk mitigation and making well‑informed decisions.

You have hands‑on experience in simultaneously managing multiple cybersecurity incidents effectively. Your experience includes coordinating incident response efforts and collaborating with cross‑functional teams, as well as external stakeholders including insurance carriers and legal counsel. Demonstrating a commitment to the career development of team members, you have successfully led teams ranging from 3‑5 members. You are committed to fostering a collaborative environment, delivering quality based client results, and ensuring a timely resolution while minimizing downtime.

Reporting directly to the Chief Delivery Officer, as a Director, Digital Forensics, and Incident Response, you will have career development and people management responsibility of a team ranging from 3‑5 members of forensic professionals. You will lead and oversee complex client‑facing incident response engagements, collaborating closely with your team to guide clients through the entire incident response lifecycle from detection to recovery.

• Build and cultivate strong client relationships based on trust, open communication, and collaborative problem‑solving.
• Work closely with the Chief Delivery Officer, the broader Engagement Lead team, and the Forensic Consulting team to lead and oversee active client‑facing incident response engagements, to guide clients through the entire incident response lifecycle from detection to recovery.
• Conduct scoping calls with clients to define the incident scope, objectives, and expectations of each engagement, providing regular client updates.
• Work closely with the Project Management team, other Engagement Leads and the Forensic Consulting team to ensure effective coordination of resources and expertise on client matters.
• Provide well‑informed solutions that go beyond immediate client challenges to achieve long‑term security goals.
• Communicate complex cybersecurity concepts both internally and externally and produce clear and concise verbal and written reports detailing incident findings, and analysis.
• Invest in career development and provide mentorship to a team size ranging from 3‑5 forensic professionals and/or members of the Principal Engagement Lead team.
• Openly share knowledge and information with team members cultivating a culture of continuous learning, and staying up to date on industry trends, emerging threats, and best practices.
• Collaborate with internal teams, external partners, and clients to refine and document incident response processes and best practices.
• Partner with Product and Marketing to contribute to Surefire Cyber content and attend various industry conferences or events as needed.
• Provide after‑hours (on‑call/weekend rotational) support as required to address critical incidents and maintain continuous…