More jobs:
Senior Director, SaaS Ops & Automation
Remote / Online - Candidates ideally in
Fort Wayne, Allen County, Indiana, 46801, USA
Listed on 2026-06-10
Fort Wayne, Allen County, Indiana, 46801, USA
Listing for:
Hire-Emerald
Remote/Work from Home
position Listed on 2026-06-10
Job specializations:
-
IT/Tech
SaaS Sales
Job Description & How to Apply Below
Hire-Emerald is looking for a Director of SaaS Customer Support Operations & Automation to lead a team and improve customer support for complex SaaS products. You will own the end-to-end support function, focusing on scaling processes and implementing automation strategies.
The ideal candidate has substantial experience leading customer support teams in SaaS environments and is proficient with Intercom, AI tools, and process improvement methodologies. This remote position offers a unique opportunity to shape the future of customer support in a growing company.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
To View & Apply for jobs on this site that accept applications from your location or country, tap the button below to make a Search.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).
Search for further Jobs Here:
×