Hybrid-Remote User Support Manager
Remote / Online - Candidates ideally in
High Point, Guilford County, North Carolina, 27264, USA
Listed on 2026-06-11
High Point, Guilford County, North Carolina, 27264, USA
Listing for:
North Carolina
Full Time, Remote/Work from Home
position Listed on 2026-06-11
Job specializations:
-
IT/Tech
IT Project Manager, IT Support, IT Consultant, IT Business Analyst
Job Description & How to Apply Below
The North Carolina Department of Information Technology is seeking a User Support Manager I in Wake County, NC. This full-time hybrid role aims to guide support teams, improve service delivery, and enhance user experience.
Key responsibilities include managing operations, ensuring service quality, and implementing best practices. Candidates should have a Bachelor's degree in computer science or a related field, with a strong preference for ITIL 4 certification.
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