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Epic Cadence/Cheers Analyst
Remote / Online - Candidates ideally in
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listed on 2026-06-11
Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for:
TEKsystems c/o Allegis Group
Remote/Work from Home
position Listed on 2026-06-11
Job specializations:
-
IT/Tech
Systems Analyst, Data Analyst, Technical Support, IT Support
Job Description & How to Apply Below
We are seeking an Epic Cadence and Cheers Analyst with proven healthcare IT experience to support ongoing project-based initiatives through the end of 2026. This role will focus on optimizing patient access workflows, supporting customer relationship management (CRM) initiatives, and assisting with integration projects.
The ideal candidate will have prior experience with Epic Cadence, Cheers CRM, and Hello World , along with experience in implementations within Epic environments.
Experience with Tapestry CRM is highly desirable.
Key Responsibilities
- Provide functional and technical support for Epic Cadence (patient scheduling and access management).
- Support and enhance Epic Cheers CRM workflows, including campaign management and patient engagement strategies.
- Collaborate on projects involving patient access integration with systems.
- Assist with configuration, optimization, and troubleshooting of Hello World, Epic's platform for customer engagement and outreach.
- Participate in implementation, upgrade, and optimization projects across Cadence and Cheers modules.
- Work cross-functionally with clinical, operational, and IT teams to gather requirements and deliver solutions.
- Ensure system configurations align with organizational goals, regulatory requirements, and best practices.
- Support testing cycles (unit, integration, and user acceptance testing) and validate system functionality.
- Document workflows, build specifications, and system changes clearly and accurately.
- Hands-on experience with:
- Epic Cadence (patient scheduling, templates, workflows)
- Epic Cheers CRM (customer relationship management tools)
- Prior experience working on Epic implementation or go-live projects.
- Understanding of healthcare access workflows and patient engagement strategies.
- Strong analytical, problem-solving, and communication skills.
- Ability to manage multiple concurrent project tasks in a fast-paced environment.
- Intermediate (3-5+ years relevant experience) in Epic applications and healthcare IT systems.
- Contract / Project-based role
- Duration:
Through December 2026 - 100% project-focused work
- Collaborative, cross-functional healthcare IT environment
- Focus on system optimization, implementation support, and patient access improvement initiatives
This is a Contract position based out of Cleveland, OH.
Pay and Benefits
The pay range for this position is $80.00 - $90.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully remote position.
Final date to receive applications
This position is anticipated to close on Jun 24, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change.
That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business…
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